Frequently Asked QuestionsSoftWall logo
 

Q. Does the SoftWall Finishing System come with a warranty?
A. Yes. We offer a 10 year limited warranty on ceiling and walls and lifetime on mold growth.

Q. What can I expect from your workers in my home?
A. Our installers are professional and courteous. They will treat you and your home with the utmost respect, leaving you with a room that exceeds your expectations.

Q. What kind of "green" products and services do you offer?
A. Our panels are 25% refuse. All fabrics are made from 100% recycled materials. Our PVC is re-used and all our adhesives are water based.

Q. Can I see examples of your work?
A. We are proud to show things we have done. Check our our Photo Gallery or call us to set up your free in-home design consultation. Our design consultants will show you samples of the product so you can see and feel for yourself.

Q. Do I have to have a design idea before calling for a consultation?
A. No. We can help with all stages of the project.

Q. How may I obtain an estimate for my project?
A. Call or email us to set up a free in-home design consultation. Our design consultants will assess your space, learn about your needs and take measurements to provide you with the most accurate quote.

Q. How long will my remodeling project take?
A. Installation time varies depending on the size and scope of your project. However, our product takes about 1/3 of the time a drywall installation takes.

Q. How many people will be working on my project?
A. Our normal installation crew consists of three highly skilled professionals.

Q. Do you offer payment plans?
A. Yes. Your design consultant can provide details during your consultation.

Q. What are my options in terms of wall coverings available?
A. There are over 2,000 fabric choices available to meet your individual taste and style.

Q. Can you help with water leaks and humidity in my basement?
A. Yes.

Q. Where can I use the SoftWall product? Bathrooms? Garages?
A. Our finishing system is ideal for many different applications. For residential use, our system is perfect for basements, home theaters, offices, bathrooms, garages, play rooms and much more. For commercial use, due to the sound absorbancy our product provides, the possibilities are endless. Hotels, banquet facilities, office buildings and day care centers are just a few of the commercial spaces that would benefit from the SoftWall Finishing System.

 "We love our new basement. The SoftWall crew was clean and quick, and we would recommend them to everybody."
home owner - Stow, Ohio

 "I now have a home office where I can get things done. I used to hear everything- the street noise, the kids running all over the house... I'm in pharmaceutical sales, and I work out of my home. It is great having a quiet place to make calls.
Thanks SoftWall. Your product has really helped my business. "
Pharmaceutical salesman - Cleveland, Ohio

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